Getting Started2018-01-24T21:31:12+00:00
How may I receive personal care assistance?2017-12-20T01:42:39+00:00

Your county public health nurse will arrange for an assessment and help you learn more about PCA options available, including types of agencies that provide personal care assistance services and how to hire your own staff.

For more information about PCA services, call us at 651-644-7037 or contact one of our Community Liaisons who can help you navigate.

What services can a personal care assistant provide?2017-12-20T01:43:37+00:00

Personal care assistance services must be medically necessary and ordered by a physician. A person must need help to complete activities of daily living, have health-related tasks or need observation and redirection of behavior to use these four categories of services:

• Activities of daily living (includes eating, toileting, grooming, dressing, bathing, transferring, mobility and positioning)
• Complex health-related functions (includes, under state law, functions that can be delegated or assigned by a licensed health care professional to be performed by a personal care assistant)
• Instrumental activities of daily living (includes meal planning and preparation, managing finances, shopping for essential items, performing essential household chores, communication by telephone and other media and getting around and participating in the community)
• Observation and redirection of behavior (includes monitoring of behavior)

Do I qualify for PCA services?2017-12-20T01:11:17+00:00

Personal Care Assistant(PCA) services may qualify for a recipient who are enrolled in Medical Assistance, a MCO (managed care organization), Minnesota Care expanded benefits, (AC) Alternative Care, or a waiver program. For more information about our PCA services, call us at 651-644-7037 or contact one of our Community Liaisons. Our community Liaisons can help you navigate.

Who is eligible for personal care assistance services?2017-12-20T01:13:23+00:00

To be eligible for the personal care assistance program, a person must meet all these criteria:

  • Be eligible to receive Medical Assistance or MinnesotaCare Expanded (pregnant women and children)
  • Require services that are medically necessary and ordered by a physician
  • Be able to make decisions about your own care or have someone who can make decisions for you
What is PCA Services?2017-12-20T00:58:03+00:00

The personal care assistance program provides services to persons who need help with day-to-day activities to allow them to be more independent in their own home.  A personal care assistant is an individual trained to help persons with basic daily routines.

A PCA may be able to help you if you have a physical, emotional or mental disability, a chronic illness or an injury.

Is the patient’s course of treatment documented, detailing the specific tasks to be carried out by each professional caregiver?2017-09-19T17:46:05+00:00

Yes, each client has a care plan and doctor’s orders in the home for all staff to follow.

Do you include the patient and his/her family in developing the plan of care?2017-09-19T17:44:37+00:00

Yes. We believe that family involvement is a key in keeping loved ones in their homes. We absolutely incorporate family input when developing plans of care for the client.

How do I get started as a new client? What is the process like?2017-09-19T17:43:10+00:00

When a client is in need of home care–a family member, county case worker, or hospital care manager calls our intake department. At this time, we assist in the initial start up process of home care. An RN clinical manager or Licensed Social Worker from our agency is assigned to each case. We provide all necessary training for our field professionals so that the transition to having caregivers in the home is as smooth and safe as possible. We also provide several other resources in each home to allow for the best care, including family training.


Contact Us


We’re here to help answer your questions and concerns. Our agents do their utmost to provide as much information as possible in the field of home healthcare. Please send us a message and we’ll get back to you as soon as possible!